Cat Flap Rules
If these rules are breached, the club staff, always thinking, above all, about the safety of the cats and ours, may invite you to leave the establishment. It is necessary that you read them carefully for good practice in the club, any questions we will be happy to solve:
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1º Every person who enters the Club does so at their own risk and responsibility, being aware of the presence of the felines. Allergic people and children should take special care, we cannot administer medications.
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2º Children under 13 years old are not allowed to enter without the accompaniment of at least one adult person for every two minors, who will supervise and be fully responsible for their behavior.
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3º Please keep your mobile phone silent. Noises of unpleasant volume are not tolerated, we want to create and maintain a relaxing environment for the cats, let's not forget that we are at home.
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4º It is not allowed to enter with cats or other animals outside the club.
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5º No type of aggression is accepted towards the cat @ s, nor aggressive games. We put at your disposal suitable toys to have fun with them in complete safety.
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6º You can take all the photos you want but without flash, it is harmful and annoying for your eyes.
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7º It is not allowed to feed the felines. These gat @ s follow a very strict diet and we must have full control over their diet.
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8º We must respect their rest, we cannot take them in our arms, force them to be with us or retain them because they may not like it and react badly. They will decide when it is time to
game and when they want pampering. Remember that we are your guests.
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9º As soon as you enter the CatCafé, go to the bar, before touching any cat, you must wash with the STERILLIUM gel.
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10º Respecting the time of the tickets is essential.
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11º It is not allowed to enter food or drinks from outside, nor to consume them.
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12º It is not allowed to run, shout, jump, climb or move the furniture. ..
Tips
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It is not recommended to enter the establishment with strong perfumes or hanging elements.
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If you wish, you have at your disposal the files of the cat @ s looking for family, in these files you will find all kinds of information about each of the cat @ s, their history and their personality, please respect the character of each gat @.
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Cats love to sleep, they can sleep up to 20 hours a day. Please do not interrupt their rest, although you can caress them carefully while they dream, let us not forget that the cat @ s are at home, and it is possible that during some of our visits we will catch them in their rest time, some will a little bit of begging, but what better excuse than that for you to get to know them again.
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We must be careful, watch where we put our feet, since these little ones are very stealthy and they like to sometimes pass between our legs, be careful when opening and closing doors.
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In case of any accident (scratch, bite) contact the Club staff.
If you see or smell something that you do not like, please notify the Club staff. Whether it is small pebbles of sand, cat hairs in your chair, any cat with inappropriate behavior… If you let us know, we can fix it and make your stay at the Club as pleasant as possible.
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Reservations are made by default of 90 minutes except last hours where the reservation is adjusted at closing. Reservations will be held 15 minutes after the reserved time. After said time they are canceled.
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When you have consumed the time of your entry, it will be appreciated if you go to the bar to tell us how your experience has been.
We appreciate that before leaving you let us know to control the openings of the doors, and we do not have any displeasure.
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It can be booked through our website or at CatCafé itself.
You can also give away tickets or discount vouchers to your family and friends, for this you must go to the CatCafé, where you can pay the tickets and we will give you a voucher that the beneficiary must present to validate your ticket.
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